Please raise a ticket on IT Service Now for email stating:
An activation email has been sent from Freshworks and is currently queued at SS&C. We kindly request that you unblock the SMTP. This will look something like:
"SMTP-id":"<129559114.2995.1695893431993@emails-login-blue-568d6597c8-5l4fr>"
Once the SMTP is unblocked, please have the agent activate the account again and you will receive the reset password email.
An activation email has been sent from Freshworks and is currently queued at SS&C. We kindly request that you unblock the SMTP. This will look something like:
"SMTP-id":"<129559114.2995.1695893431993@emails-login-blue-568d6597c8-5l4fr>"
Once the SMTP is unblocked, please have the agent activate the account again and you will receive the reset password email.
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